How We Rate Online Casinos
At BestCasinoSites.net, we are committed to providing honest casino ratings that you can trust. We carry out in-depth reviews of online casinos, using a set of criteria. Safety is the most important factor. So, we only feature licensed and safe casinos on our website. We then review and rate all other key categories, including games, bonuses, payment options, and customer support. Read on to find out more about how we rate online casinos.
1. Safety & Licensing
You should never compromise on safety when gambling with real money online. That’s why our casino reviews always begin with detailed checks — and the most important factor is licensing. It’s the clearest way to tell whether a site is operating within strict, regulated standards.
In Finland, online gambling is currently offered under a state monopoly, with Veikkaus as the sole licensed operator. However, a legislative shift is expected in 2025, paving the way for a licensing system that will allow private companies to legally operate in the Finnish market from 2026 onward.
Until then, many players continue to use international casino sites. If you choose to do so, we strongly recommend sticking to casinos licensed by reputable authorities such as the Malta Gaming Authority or the UK Gambling Commission.
Alongside licensing, we check for other safety indicators: independent audits of games and payout systems, strong encryption for payments, and clearly published privacy protections. These factors all contribute to a secure and trustworthy gambling environment.
1.1 Licence from a Renowned Gambling Authority
We verify that any featured casino holds a valid licence from a recognised authority. Licensed operators must follow strict standards related to security, fair play, and responsible conduct. Choosing a licensed casino is one of the most important steps in ensuring a safe gambling environment.
1.2 Independent Regulations for Fairness
1.3 Technical Security
2. Games & Software Requirements
Games and software are an important part of our ranking process. We check for a rich variety of games with enough diversity to cater to all types of players. We look for quality and quantity when it comes to game selections. A good casino will offer games with excellent graphics and exciting gameplay features. Reliable software is also essential to ensure that games run smoothly on both desktop and mobile devices.
2.1 Available Game Variety
2.2 Renowned Software Developers
2.3 Free Demo Games
2.4 High Quality Gambling and Casino Apps
3. Bonus Offers and Promotions
Most online casinos and gambling sites offer special promotions. It all starts with the welcome bonus. Operators offer generous bonuses to attract and reward new players. Such offers give your bankroll a boost, getting you started at a new casino with an advantage. Players should seek generous bonuses with fair conditions. So, we assess promotions and bonuses in our casino reviews.
3.1 Welcome Bonus Offers
3.2 Daily & Weekly Offers for Regular Players
3.3 Fair Terms and Conditions
3.4 VIP Clubs & Special Perks
Some online casinos offer special perks for their most advanced players. Many operators offer loyalty programs, with comp points awarded as you play. The more comp points you collect, the bigger the rewards. Some online casinos offer VIP clubs for their most elite players. Entry to the VIP program is usually by invitation only and reserved for the players that deposit and play the most. VIP clubs are particularly suited to high rollers. As a VIP player, you can expect many perks, such as a dedicated account manager, personalised bonuses, higher table limits, and even invites to red carpet events.
5. Reliable Customer Support
When you play at an online casino, there will occasionally be times when you need to get in touch with the operator. You could have an account query, a question about a game, a technical issue, or perhaps an enquiry about available bonuses. You can tell a lot about an online casino by their customer support services.
We check for quality customer support when we rate online casinos. Reputable operators offer reliable support options. They provide various channels to get in touch, such as live chat, phone, and email. Plus, they invest in thorough training for their customer service agents, to ensure that they are fully qualified to handle any queries quickly and efficiently.
5.1 Available Live Chat
5.2 Reliable Email Address
5.3 Other Contact Methods
5.4 Polite & Informed Customer Advisers
6. Responsible Gambling
Social responsibility is a core requirement for licensed online casinos. For many players, gambling is a form of entertainment — but for some, it can develop into a harmful habit. All online casinos should actively support responsible gambling through clear policies and partnerships with support services.
Operators often work with agencies and nonprofits that focus on the prevention and treatment of gambling-related harm. Finnish players have access to local help, including the free Gambling Clinic (Peluuri), which offers support in select cities.
Reputable casino sites also provide tools to help players manage their gambling behavior. These may include deposit limits, time reminders, loss caps, and self-exclusion options. The ability to pause or restrict play can be an important step for anyone struggling to stay in control.
6.1 Organisations That Help Prevent Gambling Addiction
Some well-known organizations include the Finnish Gambling Clinic (Peluuri), Gamblers Anonymous, and other international support networks. They provide confidential help, advice, and treatment for anyone affected by gambling-related harm.
Reputable casino sites make it easy to find this information by listing support contacts in their responsible gambling sections.
6.2 Self-Exclusion
Reputable casino operators do not aim to profit at the expense of players’ health and well-being. Promoting responsible gambling is a core requirement for all licensed casinos. One of the most important tools available is the option to self-exclude. When you activate self-exclusion, you won’t be able to deposit or play on the site for a set period — giving you space to reset your habits.
For added support, we recommend using Gamban — a third-party app that blocks access to gambling sites and apps across your devices.
7. Become a Part of the Best Casino Sites!
We are constantly on the lookout for top online casinos to recommend to our visitors. If you are a casino operator that matches our criteria, you can become featured on our list of the best casino sites. To get your casino listed on our website, we will carry out a detailed review, covering all key categories.
We will check your casino site’s licensing and security credentials. We will assess the games you provide and bonus offers. In fact, we will check all of the criteria we have covered on this page to rate your casino. If you think that your site is worthy of attention, then head over to our dedicated page to get your casino listed.
What Casinos Would Be Blacklisted?
Not all online casinos that we review will make it onto our website. And that’s because not all casino sites are reliable. Some operators should be avoided at all costs. Rogue sites could lack the required licensing and security to provide a safe gaming platform. They could also withhold payouts for arbitrary reasons. Here are the main reasons why an online casino could be blacklisted:
- ⚠️ Missing or Revoked Licence
- ⚠️ Personal Data Abuse
- ⚠️ Unreliable Software
- ⚠️ Poor or Unqualified Customer Support
- ⚠️ Slow Payment Process
- ⚠️ Lack of Sufficient Website Security
- ⚠️ Unjustly Unpaid Winning
- ⚠️ Misleading Bonus Offers